COVID-19 UPDATE: The safety and health of Magicforest employees and clients is of utmost importance to us, and we will continue to take all necessary precautions for the safety of our entire Magicforest family. Temporary Shipping Terms: For May, orders will be shipped on Mondays and Wednesdays. Drop shipping and product bundles are also available on select items to help you serve your clients more easily. If you want more info, please contact us at info@magicforest.com.

Terms and Conditions

ORDERING

We hope you find our website the perfect place to order our wonderful products, and if you have any questions or need help you can always call us at (888) 665-6344 or email us at order@magicforest.com.

Minimum opening order is $250; minimum for all subsequent orders is $100.

  • First order is prepaid via Credit Card (Visa, MasterCard or American Express).
  • Free Freight Allowance (FFA) begins at $1250 (within the contiguous US).

All back orders will ship with the terms of the original order. Back orders under $100 will be canceled unless special arrangements are made. All published prices are valid through January 5th, 2021.

With some of our manufacturers, we can order goods not readily available here in the United States.  Special orders for goods not normally available in the U.S. may be placed at the discretion of Magicforest®. Once approved, these orders cannot be canceled. A 50% non-refundable deposit may be required for these orders.

SHIPPING/FREIGHT

All orders ship FOB Portsmouth, NH 03801.

WARRANTY/GUARANTEE & RETURNS

Magicforest® stands behind the quality of all our products. If a defect in manufacturing or workmanship is found, please notify us immediately and provide pictures and we will replace the item or issue a credit. A Return Authorization (RA#) is required for all returns. If an item is damaged in shipping, please supply pictures of the damaged shipping box as well as the damaged items. We may ask for the defective items to be returned so we can examine them.

MINIMUM ADVERTISED PRICE (MAP) POLICY

Magicforest® seeks to actively promote all our valued customers’ outlets that provide our quality products to consumers. To that end we have developed a MAP policy, that sets the minimum price our products can be sold at. If you plan to sell Magicforest® products online or to actively promote your selling price in print or online, we require that you sign our MAP policy agreement and respect the intent of it.

BECOME A PREFERRED ACCOUNT

    Become a Preferred Account (must order $1500 or more to receive the following benefits):

    • Free Deluxe Merchandising Display*
    • Extended Terms
    • Free Freight on $500 reorders*
    • Priority shipping status for all orders.
    • Free Marketing Materials.

    *Please contact us for details about free displays or obtaining free freight on reorders -- (888)665-6344 or order@magicforest.com.  We are here for you and happy to help.

     

    Some items do not qualify for FFA (Free Freight Allowance); this is notated in the item’s description.  Display fixtures will ship at the lesser of actual shipping charges or $75.  Products will ship at the lessor of actual shipping charges or $20.

     
    Questions? Our staff is here to help!
    Call us Toll Free: (888) 665-6344
    Email: order@magicforest.com